About Epal It Solutions
Epal IT Solutions is a professional IT service and digital solutions provider under Epal Group, established to help businesses grow through smart technology, reliable systems, and modern digital services. Operating from Dhaka, Bangladesh, Epal IT Solutions delivers end-to-end IT services including website development, software solutions, digital marketing, data management, and business automation tools. We work with startups, SMEs, and growing enterprises to simplify operations, improve efficiency, and strengthen digital presence.
Our approach is practical, result-driven, and client-focused—ensuring every solution is scalable, secure, and aligned with real business needs.
Our Services
Epal IT Solutions provides a wide range of IT and digital services designed for modern businesses:
Domain & Hosting
Our Domain & Hosting service provides the essential, secure, and high-performance foundation for every digital presence within the Epal Group. We offer comprehensive management, starting with strategic domain registration that secures and protects the online identity of each entity, from the corporate hub to specialized platforms like Epal Online Shop. Each digital asset is then hosted on enterprise-grade, scalable servers engineered for reliability and speed. We implement advanced security protocols—including SSL/TLS encryption, proactive DDoS mitigation, and regular vulnerability scans—to form a robust defensive shield against cyber threats. Our infrastructure is meticulously monitored to guarantee exceptional uptime, ensuring that the Epal Travels booking portal or the Wood Art Interiors portfolio site is always accessible to clients. Furthermore, we optimize server performance for fast global loading speeds, which is critical for user experience and search engine rankings.
Digital Marketing (SEO, Social Media, Content)
Our Digital Marketing service is a strategic engine for growth, designed to build dominant online visibility and foster meaningful engagement across all business divisions. We deploy a coordinated, data-driven strategy that amplifies each brand's unique value proposition. This involves executing targeted SEO (Search Engine Optimization) to ensure key services—like visa processing for Epal Travels or ERP solutions from Epal IT—rank prominently in search results, capturing high-intent traffic. Through managed Social Media Marketing, we cultivate brand communities; for instance, showcasing the artistry and finished projects of Wood Art Interiors on visual platforms like Instagram and Pinterest to attract premium clientele. Our Content Strategy and creation form the core of this effort, producing authoritative blogs, case studies, and videos that demonstrate the engineering prowess of Epal Constructions or explain complex IT concepts, positioning our brands as industry thought leaders. This holistic approach ensures consistent messaging, maximizes lead generation.
Web Design & Development & UI/UX Design
Our Web Design & Development service is where brand identity meets technical excellence to create powerful digital experiences. We architect and build every website from the ground up, crafting unique, professional online platforms tailored precisely to each division's audience and business objectives. This process begins with in-depth UI/UX Design, where we map user journeys to ensure intuitive navigation and engagement—whether for a prospective student researching visa on the Epal Travels site or a client browsing the premium gallery of Wood Art Interiors. Our development team then translates these designs into fully responsive, high-performance websites. The result is a diverse digital ecosystem: the elegant, portfolio-driven site for Wood Art Interiors that highlights craftsmanship; the robust, transaction-ready e-commerce engine of Epal Online Shop; and the trustworthy, service-focused portal for Epal Constructions. Each site is engineered not just to reflect a distinct brand identity.
CRM (Customer Relationship Management)
Our unified CRM platform is the central intelligence hub for customer relationships across the entire Epal Group. It provides a 360-degree view of every client, prospect, and partner. This system captures the entire customer lifecycle, from the initial visa inquiry at Epal Travels and the first design consultation with Wood Art Interiors, to project management updates for Epal Constructions and post-purchase support for Epal Online Shop. By centralizing all communications, lead data, service histories, and project details, we eliminate information silos. This enables seamless cross-divisional handoffs, hyper-personalized client engagement, and intelligent sales pipeline management. The result is consistent, professional, and efficient customer experiences that build loyalty and drive growth for every business unit.
ERP & Data Management System
The Epal Group operates on a fully integrated, intelligent ERP (Enterprise Resource Planning) system that functions as the central nervous system for our entire conglomerate. This unified platform seamlessly orchestrates all core business processes, eliminating data silos and ensuring operational harmony. It automates and synchronizes financial accounting, human resources, and procurement across all divisions—from Epal IT Solutions to Epal Travels. The system provides granular control, enabling real-time inventory tracking for Epal Online Shop, precise project cost and resource allocation for Epal Constructions & Interiors, and detailed supply chain management for Wood Art Interiors. Complementing this is our robust Data Management System, which acts as the group's analytical powerhouse. It consolidates, cleanses, and secures all operational data flowing from the ERP, transforming raw information into a single source of truth.
Task/Project Management System
Our smart Task and Project Management System is the central command center for all collaborative work and deliverables across the Epal Group. This dynamic platform is engineered to bring unparalleled structure, visibility, and efficiency to every initiative. Whether it's orchestrating a complex custom software development sprint at Epal IT Solutions, meticulously managing the phased execution of a luxury interior fit-out for Wood Art Interiors, or seamlessly coordinating the logistics of a multi-destination tour package for Epal Travels, this system standardizes and streamlines project execution. By providing a single, transparent workspace, it ensures all teams—from developers and designers to consultants and project managers—are perfectly aligned on objectives, priorities, and dependencies. It automates workflow progression, provides granular deadline tracking with automated reminders, and facilitates real-time communication, eliminating bottlenecks. he system transforms planning into actionable results, maximizing productivity, enhancing accountability, and guaranteeing that every project, regardless of its division, is delivered on time, within scope.
E-Commerce & POS Development
Our expertise in E-Commerce and Point-of-Sale (POS) development provides a complete, unified commerce solution that bridges the digital and physical retail worlds. In the digital sphere, we design and engineer robust, scalable platforms like the Epal Online Shop, which stand as prime examples of our capability. These solutions are not just storefronts but comprehensive business engines featuring secure multi-payment gateway integrations, intelligent inventory and order management systems, customer portals, and advanced analytics. For physical commerce, we develop tailored POS systems deployed across group showrooms, such as those for Wood Art Interiors or any retail outlet. These systems do more than process transactions; they serve as the critical on-ground node, instantly syncing sales data, updating central inventory counts in our group ERP, and feeding financial information directly into the accounting module.
Custom Software & Mobile App Development
As the foundational pillar of the Epal Group, our IT Consultancy, Maintenance & Support division provides the continuous strategic guidance and technical assurance that keeps the entire conglomerate—and our external clients—operating securely and at peak performance. Our consultancy begins with a deep analysis of business processes to recommend optimal technology roadmaps, system architectures, and migration strategies. We then implement these solutions, providing comprehensive training to ensure user adoption. Our commitment extends into ongoing maintenance, where we proactively manage system health, apply critical security patches, perform data backups, and ensure all software—from the group-wide ERP to the Epal Online Shop platform—receives timely updates. Our dedicated support team offers reliable, 24/7 technical assistance, acting as a swift-response unit for any issues, from a network query at Epal Constructions to a performance optimization for the e-commerce site.
As the mother company, Epal IT Solutions provides ongoing IT consultancy, maintenance, and 24/7 support to all divisions. We handle everything from network security and software updates for Epal Constructions to technical support for the Epal Online Shop platform, ensuring all technological infrastructure across the group runs smoothly, securely, and efficiently.
Our Mission
Our mission is to empower businesses with reliable, innovative, and scalable IT solutions that unlock their full potential. We streamline operations to boost efficiency, build dynamic digital platforms to enhance online presence, and create agile technological foundations that support and accelerate sustainable, long-term growth.
Our Vision
Our vision is to become a trusted IT solutions partner in Bangladesh, known for quality service, technical expertise, and ethical business practices—helping organizations succeed in the digital era.
Message from the Management
“At Epal IT Solutions, we believe technology should simplify business—not complicate it. Our focus is on delivering practical, secure, and future-ready solutions that truly add value to our clients’ operations.”
— Management, Epal IT Solutions
Our Team
admin@gmail.com is powered by a dedicated team of software engineers, designers, digital marketers, and IT professionals. Our team combines technical expertise with creative thinking to deliver solutions that are both functional and impactful. Each project is handled with attention to detail, clear communication, and a strong commitment to client satisfaction.